Learner privacy and safety are a top priority for Engageli
Learner video streams are never recorded unless specifically enabled by the institution or instructors. Even then, recordings are limited to learners who raise hands, screen share, or actively participate in the class by asking questions.
Data is stored in a secure, offsite cloud infrastructure that is SOC2/3 compliant. This data center is monitored 24/7 and access is strictly controlled to authorized individuals only. Any access to the system, including playing or publishing video/audio streams requires authorization from our backend servers. Data backups are held in multiple secure locations to ensure redundancy and availability.
Class recordings are securely stored and can be accessed by authorized learners and users individually. Up to 10 students can collaborate to replay a class session - including, but not limited to controlling the playback as a team synchronously, taking the polls and quizzes, and participating in Q&A similar to a synchronous class.
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